Privacy policy
WHAT INFORMATION DO WE COLLECT?
- There are cases where Wake Surfboards by Soulcraft Inc. may ask you for personal information, such as your name, address, date of birth, gender, email address, etc. We do this for instance when you register for contests/promotions, respond to communication such as e-mail, and for services that require registration or subscription. If you would like to be on our mailing list, we will ask you to actively opt-in. We might also collect personal information from you about a third party, for instance if the website allows you to send an e-postcard, in which case we need to know the name and e-mail address of the recipient. That information will only be used for the specific purpose (delivering the e-postcard) and Wake Surfboards by Soulcraft Inc. will not further contact the third party unless the third party contacts us.
- We may use 'cookies' to gather information about your visits to our website and enhance your experience. You can find more information on how we use cookies in the section Use of Cookies.
- When you visit our website we may collect so called 'click stream' data (server address, domain name etc). This information can be combined with information you have provided to us (for instance by registering), which will enable us to analyze and better customize your visits.
CCPA: OPT OUT OF USE OF COOKIES
The California Consumer Privacy Act (“CCPA”) gives our California resident customers the right to opt-out of the “sale” of their personal information, which includes information about their usage of and activity on our site as well as data collected during transactions with us (“Collected Data”). Like many online retailers, we have relationships with various third parties that use Collected Data to do things like predict your preferences and display advertising targeted to your interests. Under the CCPA, sharing your Collected Data with these third parties may be considered a “sale” of your personal information.
If you are a California resident customer and want to opt-out of this data sharing, you can opt out here.
USE OF VISITORS' INFORMATION
All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
- To administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).
- Information via email or SMS-messages about products, offers and news we think you would be interested in.
- To send you information/materials via e-mail or SMS-messages about products, offers and news we think could interest you. This information may relate to products, offers and news of Wake Surfboards by Soulcraft Inc. and/or its licensees or carefully selected commercial partners. We only send you this if you have opted-in to receive Wake Surfboards by Soulcraft Inc. e-mails and/or SMS messages. If you no longer want to receive emails and/or SMS messages, or if you want to modify your personal data to be deleted from our database, please refer to the 'Opt-out, delete or modify personal information' section below.
- If you no longer want to receive emails/SMS messages or want to delete/update your personal data, please visit the registration page.
- To analyze visits to the website and learn about the interests of our visitors in aggregate, and also on a personal level, to better understand your interest and need, so we can improve our products and services and deliver to you the type of content, features and promotions that you are most interested in.
PROTECTION OF VISITORS' INFORMATION
In order to protect the information you provide to us by visiting our website we have implemented various security measures. Your personal information is contained behind secured networks and is only accessible by a limited number of people, who have special access rights and are required to keep the information confidential.
Please keep in mind though that whenever you give out personal information online there is a risk that third parties may intercept and use that information. While Wake Surfboards by Soulcraft Inc. strives to protect its user's personal information and privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk.
DISCLOSING PERSONAL INFORMATION TO THIRD PARTIES
Except as described in this policy, we do not sell, trade or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services or help us analyze collected data.
These parties will only use your data for the purpose of carrying out the work as indicated and will be required to keep the information confidential. We will also release personal data without consent if such is required by law, for security purposes, or to prevent imminent harm.
LINKS TO THIRD PARTIES
For your convenience and to improve the usage of the website we insert links to third parties, for which this privacy policy does not apply. These links take you outside our service and off the Wake Surfboards by Soulcraft Inc. site and are beyond our control. This includes links from partners that may use Wake Surfboards by Soulcraft Inc.'s logos as part of a co-branding agreement or sell Wake Surfboards by Soulcraft Inc. products.
The sites you can link to have their own separate privacy policy and although we seek to protect the integrity of our site, Wake Surfboards by Soulcraft Inc. is not responsible and cannot be held liable for the content and activities of these sites.
Your visit/access to these sites is therefore entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.
USE OF COOKIES
A cookie is a small string of information that the website that you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps us to understand your preferences and improve your website experience. Cookies are also used to remember for instance your user name and password.
You can turn off all cookies, in case you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (like internet explorer). There are also software products available that can manage cookies for you. Please be aware though that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it's possible then that you do not have access to some of the features on the website.
OPT-OUT, DELETE OR MODIFY PERSONAL INFORMATION
You may choose to opt-out of receiving any e-mails messages from Wake Surfboards by Soulcraft Inc.. Additionally you can choose to have all your personal information deleted from our database.
CHANGES TO THE POLICY
We may from time to time need to amend this policy, due to changes in regulations and to keep up with new developments and possibilities on the internet. We therefore reserve the right at our discretion to make these changes and ask you to check this page periodically, as you are bound by these changes when visiting our website.
HOW YOU CAN CONTACT US
If you have any questions or comments relating to our website and/or the privacy policy, please contact customer service at:
info@soulcraftboarding.com
Wake Surfboards by Soulcraft Inc. Headquarters
1613 Ord Way, Oceanside, CA 92056
Phone: 1-760-295-3240
YOUR CONSENT
By using the Wake Surfboards by Soulcraft Inc. websites you signify that you agree to the terms of this Privacy Policy. If you do not agree with the terms of our Privacy Policy, please do not provide us with personal information and leave this website.
ONLINE POLICY
The Privacy Policy does not extend to anything that is inherent in the operation of the internet, and therefore beyond Wake Surfboards by Soulcraft Inc.'s control, and is not to be applied in any manner contrary to applicable law or governmental regulation. This online privacy policy only applies to information collected through our website and not to information collected offline.
TEXT MARKETING
Wake Surfboards by Soulcraft Inc. will send the Messages if you elect to receive marketing or promotional text messages, including such end user’s right to revoke her or his consent to receive such marketing or promotional text messages.
If you elect to receive marketing text messages from Wake Surfboards by Soulcraft Inc., either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional Text text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase. You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email info@soulcraftboarding.com. In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation Text Message and all subsequent Text Message correspondence according to your individual rate plan provided by your wireless carrier. Please consult your mobile service carrier’s pricing plan to determine the charges for browsing data and sending and receiving Text Messages. Under no circumstances will we or our affiliates be responsible for any Text messaging or wireless charges incurred by you or by a person that has access to your wireless device or telephone number. If your carrier does not permit Text messages, you may not receive the Text Messages. Neither we nor the wireless carriers will be liable for any delays in the receipt of, or failure to deliver, any Text Messages, as delivery is subject to effective transmission from your network operator. Text Message services are provided on an “AS IS” basis. Data obtained from you in connection with any Text Message services may include your cell phone number, your provider’s name and the date, time and content of your text messages. We may use this information in accordance with our Privacy Policy to contact you and to provide the services you request from us. For more information on how we use telephone numbers, please read our Privacy Policy. If you change or deactivate the phone number you provided, you have an affirmative obligation to update your account information and the phone number(s) attached to your account to prevent us from inadvertently communicating with anyone who acquires any phone number(s) previously attributed to you, and any new phone number(s) you attach to your account may receive our standard marketing Text Messages unless you also unsubscribe via the above procedures.